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Customer info:

freight charges

Prices and shipping costs

The prices include the statutory German VAT. We deliver Europe-wide, please enter your zip code and country and we will give you the freight costs


Conclusion of contract

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. After entering your personal data and clicking the "Complete order" button in the final step of the ordering process, you place a binding order for the items in the shopping cart Were off. Confirmation of receipt of the order follows immediately after the order has been sent. The purchase contract is concluded with our order confirmation or delivery of the goods. If you do not receive a confirmation or delivery from us within 2 weeks, you are no longer bound to your order.

Contract text

The contract text is saved. You can view the general contractual terms at any time on [link to terms and conditions] and save them on your computer. The specific order data and the general terms and conditions will also be sent to you by email.


The expected delivery time can be found in the product description. If no information is given there, on the link page

Delivery shipping payment.


Spare parts supply

One of our most important goals is the fast delivery of our product spare parts. Very short delivery times and optimal spare parts supply for several years Secured!


You can reach our customer service on weekdays by phone: 0049 (0) 8671/9580190 or by email:


Information on the old devices regulation


Law on the placing on the market, the take-back and the environmentally friendly disposal of electrical and electronic equipment (Elektro- und Elektronikgerätegesetz - ElektroG)


Note on the Electrical and Electronic Equipment Act (ElektroG):


Please dispose of old devices as required by law at a municipal collection point, or hand them in free of charge at local shops. Disposal in household waste is strictly forbidden according to WEEE regulation! You can return devices you have received from us free of charge after use by returning them with sufficient postage to the address given in the imprint. Old devices that contain pollutants are marked with the symbol of a crossed out garbage can. You can find this information again in the accompanying documents of the consignment or in the manufacturer's operating instructions.


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